When it rains, it pours. Yesterday afternoon when I was out on the
Segway, all of a sudden it stopped. It did give me time to get off of it - thank goodness. And (I got fussed at for it) I didn't have my cell phone with me. So, a couple of friends/good
samaratians came along and asked if I needed help. I borrowed their cell phone to call my wife for a pickup. Then how about this for a coincidence, my
Bioness stopped working. I thought about just going home and hiding under a pillow for the rest of the day.
As far as both of them (
Segway and
Bioness) it appears like the reason for the failures is a battery issue with both devices. Both of them have been virtually free of any problems. So, I talked to a battery specialist and have ordered two lithium batteries for the
Segway.
Definitely not cheap, but I hope worth it. Second, as far as the
Bioness is concerned, I just finished talking to my sales rep, Lisa
Trofetter. She is very
knowledgeable about the
Bioness system. Per her instructions, I then phoned the Technical Support Dept. at
Bioness. The bottom line is that there is probably an issue with the battery in the stem unit which is contained in the leg band just below my knee. After talking with Lisa, I realized that I am a very heavy user of the system and therefore it's probably time for a battery change. I am now recharging the unit in order to see where the problem is actually located. Both Lisa and the
Bioness Tech Support group are very competent and I do feel confident in what they tell me.
Stay tuned as I'll relay the results of what happens. Believe me when I say that I can't possibly get around without one or the other of the two devices. I hope this is just a minor setback.
